I have a WD 16 TB My Cloud Mirror Gen 2. I just recently tried for the first time to attach a hard drive (also a WD) to one of the two USB ports in the back, but it does not seem to be accessible. When I attach the hard drive directly to the computer, I see that it works fine.
Also, I saw that the firmware update was available, and so I tried to update it. But now the My Cloud Mirror is just showing the flashing blue light. It’s been like that for a few days now (it said it would need time to index the files again after the update, but it said it would only take minutes, not days), and I cannot access the My Cloud Mirror at all now, ever since I started the update process. I wanted to try to reset or turn it off and on, but I wasn’t sure if that would be safe.
If anyone has any ideas on either of these issues, it would be greatly appreciated.