Cannot access MyBookLive from File Explorer after factory restore

WD Legacy Products My Book Live
1

I did a quick factory restore of MBL. However, I cannot access the files from file explorer in windows 10.

It says “Windows cannot access \192.168.1.9” with error code 0x80004005

I then downloaded mbl_windows_setup.exe from http://downloads.wdc.com/nas/mbl_windows_setup.exe to setup my drive

It reports errors (see figures below) I can access the web interface using my web browser. What’s the problem?

MBL1
MBL11010×753 34.8 KB
MBL2
MBL21005×754 52.5 KB

2

Hi bydict,

Maybe you should try contacting WD’s Technical Support about this.

To Contact WD for Technical Support
https://support.wdc.com/support/case.aspx?lang=en
The link below will allow you to call support.