I have recently reformatted with Vista and I can no longer access my MyBook Essential (1TB). It tells me I need to format the disk, but I don’t want to do that because I need the files on it. It was working before the format, so I am wondering what I need to do. Is there something I need installed on my local disk?
I have downloaded the software for my hard drive from the website. When I run “WDSetup.exe”, I select “Copy Application Software” and click Start, but it says “unable to launch installer”.
Thanks for your help.