Cannot access my drive

So I’ve had the WDBACY5000ASL for a couple of years now.  I can’t seem to access it anymore. I have a password on it and after entering it in the wd unlocker it just hangs there. I’ve tried this on other computers as well and same results. For one computer it actually gives me thise error message: "The application was uable to start correct (0xc00000c0). Click ok to close the application. I’ve used another cable as well.

Any suggestions? Is my HD failing or have failed? It does make any weird noises a HDD would if its nearing its life.


If you have replaced the USB cable, then I would recommend performing a full test using Western Digital Data Lifeguard Diagnostics for Windows after a drive unlock to confirm if the disk is still healthy. If it fails the tests, then it would unfortunately confirm your suspicions.

For more information, please visit the following link:

The software has troubles accessing the disk and cannot run its tests. Most likely it has failed. Are there ways I can perform data recovery without have to pay for services? I