Cannot access MBLD at all

I disconnected my MBLD but recently had to reconnect it. I had given it a static IP, but another device has now taken that address. My router, a netgear 7550, shows the address as an Amazon device. Advance IP Scanner doesn’t show the .18 address but does show .19 and .20 for the Amazon. How can I reset the IP if I can’t access it?

Addendum - I ran arp -a from the Command prompt and the reserved address does not show. I reserved that address on the router for the MBLD.

Hi GleasonFan,

You should contact WD Support for such an issue. To contact WD support, you can refer to the links mentioned below.