WD Community

Cannot access files after a Retreive

After I perform a retreive, I am unable to access my files.  I get error messages indicating that I do not have the necessary priveleges.  I must be doing something wrong.  I am restoring over 90,000 files and I cannot manually edit the access priveleges on every one of them!

Anybody have any ideas?

Hello and welcome to the community,

I recommend you contact support directly for assistance with this.

Contact WD

Support for Western Digital Hard Drives | Western Digital

Still Need Help?

Reach out to Support for more assistance.

Sign in to Your Support Account

Get up-to-date information about your products.

Western Digital Business Portal

Unlock benefits and tools for your business such as enterprise support, pricing and rebate tools, marketing, loyalty, rewards, and more.