Cannot access file... am I crazy?

Hi

Right I can access my drive fine thru web access.  But when I go to open a file like excel windows pops up a window asking for a User Name and Password?  What is my user name and password?  Eeeeek!

Thanks Craig

Search is your friend.   

Lots of past discussion regarding how Microsoft Office files are not supported via WD 2go.

Try your computer log in? Or My book live shares log in? or type admin for user and admin for password.