EX2 installed. Works fine on WiFi, but as soon as I go away from the home WiFi system, I get a message:
REMOTE ACCESS DISABLED
Access to WDMyCloudEX2 has been disabled
I have tried everything! The device shows as offline in wdmycloud.com, and the wdmycloudex2.cm address is invalid according to the internet.
How in the world am I supposed to use this thing?
Port 80 is blocked by ISP, so WD suport set it up for Ports 80 & 443 in Cloud Access Connection Options under the General tab, but in the Network menu, Port Forwarding is set to “default.” Shouldn’t this match the other settings?
And how do I access the cloud unit from a desktop in the field? As I said earlier, the wdmycloudex2.com is not a valid server address, and in the wdmycloud.com, I can log in see the device LISTED, but a little triangle says it is disconnected.
I guess this goes back to the days of “Plug & Pray”…
Thanks for any help!