Original Private Message from Bill_S|WD:
33 minutes ago
Your posts has been removed for violation of WD Communities Usage Guidelines. I appreciated your creativitiy for cussing, but unfortunately after removing 5 of your posts, this will be your only warning. The next post I find of yours that violates community guidelines will be grounds for banning you from the community.
Guideline violated: Be respectful.
- Respect people’s time and attention by asking well-thought-out questions and sharing what you’ve learned so far in your experimentation or prior research.
- Respect people as individuals by keeping your tone positive and your comments constructive.
- Please do not post any material that is
- fraudulent, misleading, hateful, tortuous, defamatory, slanderous, libelous, abusive, violent, threatening, profane, vulgar or obscene,
- harasses others, promotes bigotry, racism, hatred or harm against any individual or group, promotes discrimination based on race, sex, religion, nationality, sexual orientation or age
- or otherwise interferes with another party’s use of the WD Community.
Please review the Usage Guidelines below, and be aware that any further such postings will result in you being banned.
Bill, it is obvious to me that you don’t feel I am entitled to my freedom of speech, especially when it highlights the the shortcomings and disrespect your company shows towards us as its paying customers. Your loyalty to a company that frankly does nothing to resolve the issues of its deserving customers is, in my opinion, sickening.
Am I to understand that you are hypocritical enough not to abide by your own guidelines?
• “Respect people’s time and attention by asking well-thought-out questions and sharing what you’ve learned so far in your experimentation or prior research.”
How have you respected this guideline yourself by deleteing my own very detailed explaination to somebody’s question about whether the WD TV HD can play Blu-ray file structure? I even had another member give me a “+1” remark for the correct information that I had posted, for which you seem to have denied his freedom of expression also even despite him not being in breach of the community guidelines?! Seems a bit suspicious to me?
So really to summarise, we as customers who would normally have the right to the disappointment of WD’s failure to acknowledge or even rectify issues which it states in its product features and specifications, are not entitled to our right to be disappointed?!
Here’s the most blatant of WD’s hypocrisy…
**_"Please do not post any material that is
1. fraudulent, misleading,"_**
What do you consider of WD’s material detailed in their product features on their website and in the product update page…
" We’ve received tremendous feedback on WD TV and some great suggestions to improve the product even more. In response to your requests, we’re pleased to offer the following product updates. Updating your media player is simple. Just follow the instructions below, grab your remote and enjoy the show!"
If you could kindly point out to me the “tremendous feedback” in this community recently, because from what I can see it is far from “tremendous” unless you are describing bitterly disappointed (or p-ss-d) customers who have been waiting 5 months and longer for a simple acknowledgement or firmware update.
Even your very own comments could be perceived as “fraudulent” or " misleading"
Re: Firmware WD GEN2 When will it be??
a month ago
“We are working on a release for Gen 2. It’s on its way even now.”
So even you yourself could be perceived as being in breach of the very guidelines which you try to enforce?! I believe that to be hipocracy , which seems to be a common theme in WD’s business from my experience. I think one member on here said it best (Ibrahim Re: New Firmware - too much discussions but when?) that there is no point complaining on a website owned by the perpetrators themselves, it only confines the complaints to a forum that isn’t so easily seen by the general buying public. I think it’s about time that I broadcasted my complaints about this product a little more publically and in a location that will truly affect the sale of what has now become an inferior product (and certainly not what it says it does on the box!)
Don’t worry yourself Bill, I took the liberty of saving a copy of this post just in case you decided I wasn’t entitled to my freedom of speech or that I had somehow breached the very same guidelines that you have breached yourself. I am quite certain that there will be people (especially the buying public) who would be interested in WD practices and the way you choose to operate.