Can we buy an extra remote control?


#1

I am a bit rough on remotes, so I was wondering if it is possible to purchase an extra remote unit as a backup.

Does anyone know the cost or where we can order one? Thanks.

–PhillyTim


#2

Try here

http://store.westerndigital.com/store/wdus/en_US/DisplayAccesoryProductDetailsPage/ThemeID.1300400/productID.108411300/categoryID.13096100/parid.13092600/catid.13096100


#3

Many thanks, konga. It’s even a reasonable price!

–PhillyTim


#4

I lost mine, but I live in Belgium and strangely enough, I can’t order a new one trough the website as there is only delivered to certain countries in Europe. That’s bizarre, because DHL, the delivery-company, also works in Belgium.

Anyone has a solution for me?


#5

Raspoetin wrote:

I lost mine, but I live in Belgium and strangely enough, I can’t order a new one trough the website as there is only delivered to certain countries in Europe. That’s bizarre, because DHL, the delivery-company, also works in Belgium.

 

Anyone has a solution for me?

eBay


#6

The Belgian Ebay is not selling any remote control for the media player.

Would it be possible to let DHL deliver it to Belgium, which seems a much more logic solution than buying something second-hand?

Really, I can’t imagine that Western Digital is not able to send items to Belgium, which is like in the middle of Europe. If you can sell items here, it should be possible to offer service as well, right?


#7

You should be able to purchase one through our European Support group. 

To Contact WD for Technical Support
http://support.wdc.com/contact/index.asp?lang=en


#8

is the remote available in India ?


#9

Is there a way I can program a universal remote or use a mobile app to control the device? I’ve taken the box to my parents house for the weekend but forgot the remote, doh!!


#10

Welcome to the forums.

No, sadly, there is not.


#11

AlokJain wrote:

is the remote available in India ?

 

Contact Support for your region and see if they can help you.

To Contact WD for Technical Support
http://support.wdc.com/contact/index.asp?lang=en