Can’t upload files

I have a new myCloud disk and I think I set it up correctly
I can log in to my cloud and see where the files should be
But it doesn’t upload and gives an error
In the mobile app just doesn’t upload and in my Mac finder gives an error and I don’t know what to do

Hi Samue,

You can upload the files using account. Kindly refer the link below for more information:

Check the learning center link also for uploading files and to learn more about My Cloud: