Can only register as a guest


I have just installed my new My Cloud, but I have a problem using Finder and Word. When I want to save a document or use Finder to get acces to My Cloud, I can only register as a guest and get acces til the public files. If I want to register as a registred user I am asked to write name and code, but I don’t know what name and code I shall use. I have tried al the names and codes I have registrered.

I am using Safari 7.0.5. OS x v. 10.9.4.

As far as I know in order to map a private share (Connecting as a Registered User), you first need to create a Private Share and assign specific User access permissions within the Dashboard configuration page.