We had a similar discussion in the past on this particular issue. The problem of the image not appearing, may possibly stem with the fact that the link that is generated (either by the MyCloud.com web portal or with the WD mobile apps or WD Desktop software) to the image file contains a username/password ID. I tried some experimenting with using a MyCloud.com generated link and had problems, sometimes the image showed, other times it didn’t. See my reply in another thread, and subsequent discussion from that thread:
https://community.wd.com/t/direct-link/145919/3
With online image hosting sites (like Photobucket) there is typically a direct link to the image that doesn’t require or include username/password ID.
