Can not reset my cloud

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1

Can not reset my cloud.
Speaking german?

2

Hi @Dirkie
Please check the below link for reset the My cloud.
Title: How to Pin Reset and System Only Restore a My Cloud OS 5
Link:How to Pin Reset and System Only Restore a My Cloud OS 5

3

Hi @riyan_shaik ,

If you’re unable to reset your cloud account, ensure you’re following the proper steps provided by your service provider. For detailed instructions, check the provider’s support page or contact customer service for help.

For help, visit Cloud Reset Support.