Can not find WD My Cloud on windows desktop app

Hi, I just bought WD My Cloud 3TB and I can find it om my ipad and iphone but I can not find on the WD my cloud desktop app for Windows and I will be grateful if you can help with that. It suppose to be allowed in firewall and for ensurance I added a rule to it in AVG firewall to allow

but still the same problem. Thanks in advance

Here are several things to look at. First, do you have Network Discovery on? See Image below.

Are all devices a member of the same Workgroup? See image below.

If the two items above are already set I suggest unplugging your router at the router for about one minute and then plugging it back in. Hope this helps.

Posted by,
cat0w (USA)

Try adding a device manually. It will ask you for a code that you can generate from the NAS UI.


Because you have AVG, it probably blocked the applications: Bonjour and Bonjour Print Services.

May you please add these applications to your AVG firewall rule as well?