I purchased a WE My Book Essential 3TB (P/N WDBACW0030HBK-01-5211D) and I can not use it to create a System Image with Windows 7.
When I try an run the Windows 7 Backup, it will back up all my data files. When the back up tries to create a System Image, it errors out and the back up does not complete. I get an error code 0x8078002A in Windows.
I am using the drive on my Dell XPS system with USB2.0.
I have tried to use the drive on my wife’s Dell XPS Laptop with USB3.0 and get the same error.
I have made sure the drive is plugged into the wall socket and not plugged into a power strip.
I was hoping to use the drive to back up both my files, and system images for my PC’s.
I am using Windows 7 Professional 64, and have Norton 360 5 installed on my PC.
Any suggestions on what I can do to fix the problem?