Can not connect with USB to my pc

As my tv hub has problems connecting to my network I want to take it to the store. (i think the network card is defect)

Therefore I want to backup my files by making a backup. So I connected the tv hub with a USB 3.0 cable to my PC

My PC doesn’t see the WD live TV hub.

Any suggestions how to solve this.

Thanks in advance

Hello. You cannot connect the hub directly to a PC via USB.

So I cannot backup my files ??

Go get a WiFi adapter.