Can not connect the server to an external network

My Cloud OS 3 Personal & Network Attached Storage My Cloud EX2
1

Hey
I bought your cloud IP and bought my constant doubt and I can not understand what where I connector.
I fixed address where a server?
Or the address of the router I name server?
Can we please help
I would be happy if it will only be through the mail easier for me

2

Perhaps it would be best to contact WD Support about this. You can do so over the phone or via E-mail.