Hello everybody, I have upgraded to os5, but I have not internet access on MyCloud.
I have connected by SSH and I can ping my local network devices like computer. But I can not ping my router and gateway (internet modem). I can not ping 8.8.8.8 too!
How can I fix this? Please help.
Ok, solved this, but my app store is empty, and I can not install any app.
Restored factory settings, but I have “No available Apps” message at App Store.
See the following WD Knowledge Base Articles on the “No available Apps” message.
No Available Apps on a My Cloud
https://support-en.wd.com/app/answers/detail/a_id/12868
My Cloud OS 5: Download and Install 3rd Party Apps Manually
https://support-en.wd.com/app/answers/detail/a_id/29960