Can not Access WDMyCloud in Windows 10 file explorer?

My internet provider had a major problem and after it was fixed my ip addresses were changed. I have everything back working except I can not access MyCloud in Windows 10. I can access it on my iphone or my samsung table and I can access the dash board in google chrome. I have tried to make looked on the internet and tried all the different things I have found from SMBv1 to credit management. Any ideas on what else can be done?

Are you saying you can’t see it under Network when you click on File Explorer?

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For the internet do you go to files.mycloud.com ?

Yes it is not listed under Network, I have since figured out that I can access it by Windows key+R but ot with WDMyCVloud but by typing the IP address.

@Michael1952 Have you already done a reboot of your computer to see if it will show?

Yes several times. I turned on SMBv1, I entered the windows credentials and it still not show in the windows explorer. I checked in the dashboard to make I had the name correct.