I changed the root password of the internal database and now can not log in.
I wonder how could I reset the DB and its password.
got it
python3 /usr/bin/mysql_reset.py -r
Hi @liuxiaohua72,
Please be informed to that follow the below steps mentioned to reset My Could device:
The 40 Second Reset, also known as System Only Restore, will reset the following:
- Admin User Name (default = “admin”)
- Admin Password (no default password, new password enforced)
- Device Name Changes to Default
- SSH (Secure Shell) User Name and Password (default = “sshd” no default password, new password enforced)
- Remove all Users except Admin
- All Share permissions (default = Public)
- Automatic Firmware Update (default = off)
- Network Mode (default = DHCP)
- Remove all Alerts
- Active Directory configuration (default = off)
- Cloud Connection (default = Disabled)
- mycloud.com account association (default = not configured)
- Installed 3rd part Apps and App Settings are removed - No Default App
- Backup jobs (default = not configured)
- Windows Protocol = SMB2,SMB3
- NT LAN Manager = NTLMv2 only
To execute the 40 Second Reset :
- Power down the device and remove the power cord from the device
- Using a paperclip or narrow tipped pen, press and hold the reset button
- While continuing to hold the reset button, reconnect the power cord to the device and continue to hold the reset button for at least 40 seconds
- After releasing the reset button the device will reboot
Note: This process may take upwards of 15 minutes. Please wait until the Power LED is solid blue, indicating the device is ready to use.
- Setup the My Cloud using the dashboard.
For instructions, please refer to Answer ID 29391 My Cloud OS 5 How to Set Up Using the Dashboard
Please refer to the below link to check more information: