I recently upgraded my router to an ASUS RT-AX88U, and in doing so, I changed the SSID for the 2.4 Gb Band. After re-configuring all my devices (phone, tablet, laptop, etc), everything works fine except my two WD devices: an older MyDrive unit and a MyCloud unit.
Both drives are connected to a Netgear Ethernet 8-port switch, as is my desktop computer. However, when I go to mycloud.com/setup, neither drive is found. I get a message that MyCloud is not found and to either try again or use the advanced setup - the advanced setup is a dead link, so that does not help.
The error message says to check to make sure the blue light is on on the drive, however, it is not. When I power the drive off/on, the light turns solid amber, then after a few minutes changes to flashing amber, then eventually goes off completely.
So, I am not sure what is happening or how to proceed. Needless to say I am in a bit of a bind because I have thousands of files on these drives that I can no longer access!