i already own 2 my book essential drives from a few years ago. i have a mac, but purchased the regular version of the drive because i don’t need to to back up my hard drive. i just need a new drive to upload video directly to and to use as storage for photos and videos.
however, i can’t seem to get the drive to do this. i can’t save directly to it and i can’t even make a new folder on it. i keep getting a message that says the drive is either locked (it’s not) , read-only or full (defintely not) when i try to make a folder or save to it. the older my books that i have didn’t come with this software and i’ve never had an issue. what’s going on? do i need to buy a different drive (hope not because i purchased online).