Camera view going black (pad lock)

Had to reset my system the other day and ever since, after about 5 minutes the admin account logs out and all the cameras lock on black screen with padlock in the bottom left corner. How do I stop this? I want the cameras to show all the time without logging in. Thanks

Hi @ramzeva,

Please share serial number and model number with screenshot of error, so we can assist in best way.

Model WDBULT0020HWT-HESN
I’ll get the serial after work, here is what the monitor show, after about 5 minutes.