Camera view going black (pad lock)

Had to reset my system the other day and ever since, after about 5 minutes the admin account logs out and all the cameras lock on black screen with padlock in the bottom left corner. How do I stop this? I want the cameras to show all the time without logging in. Thanks

Hi @ramzeva,

Please share serial number and model number with screenshot of error, so we can assist in best way.

I’ll get the serial after work, here is what the monitor show, after about 5 minutes.