Bug Report: My Passport Wireless Pro + My Cloud app disconnect

I’ve just realized I’ve been posting in this topic nearly the whole time about a totally separate issue, where my MPWP won’t properly re-connect to my home wifi. That issue is here: https://community.wd.com/t/my-passport-wireless-pro-failing-to-reconnect-to-wifi/203444

As for the photo backup issue:

@mike27oct I realize that iOS is a bit of a pain in the butt about long-running tasks, and that you simply aren’t allowed to process anything in the background for longer than 10 minutes. BUT that’s not the core of the issue I see here, it’s just the instigating factor. Given that you can only run a task for 10 minutes, I’d expect the phone to auto-lock, then 10m later the backup task gets killed by iOS. Then, when I re-open the app, it just resumes from where it was. Yeah, it’s not great, but at least it makes 10m of progress each time i’m in the app. Or, I can (as that post suggests) disable auto-lock for the sake of getting the backup out of the way. That would take care of the initial big job, then hopefully subsequent backups take less than 10m each time since there’s less to do.

There’s a feature improvement over that, I think - I know at least Amazon Cloud Drive has this same problem, where it’s trying to back up your whole photo library but that might take a long time. Especially since it’s loading data to the internet, not a locally connected pretty-fast wifi HD. Somehow, their app will keep itself open, as long as you leave it in the foreground. So, instead of having to manually disable auto-lock, you just open the app. It’ll STAY open, and not let the phone lock, as long as you don’t leave the app to do something else. Perfectly fine for the workflow of “open app, leave face down on the nightstand plugged in overnight to back up all the photos, come back in the morning and it’s done”. Cool.

But what I’m calling a BUG is that the WD My Cloud app doesn’t accomplish even the baseline, should-behave-this-way-without-additional-effort case. When I close the app and re-open it, suddenly my MPWP is totally unusable until manually disconnecting the wifi and reconnecting. THAT is a bug, not just an annoying limitation of iOS. I think it’s losing its brains about the state of the connection to the device when the backup task gets interrupted by iOS ungracefully killing the process.