Bricked My Cloud Home 8TB

Dear users,

I have bought a case of MyCloud Home 8TB unopened without the hard drive. I was the first user to set It up but without any success. I have bought new WD Red NAS 4TB hard drive and when I connect it to the board I cannot log in to the platform. Can someone please send me a link of virgin image to set it up correctly?
Thank you in advance.

Where did you buy your My Cloud Home? If it came in a box showing it is 8TB I would have to say someone removed the hard drive and sold you the device without a hard drive.

I have bought it from Germany without the hard drive for very cheap. That is why I need virgin image

These links come from the Knowledge Base, I don’t know if they will help.

Nope. I have tried everything. Even tried to use Virgin image from My Cloud for my 4TB hard drive but no success. I only get stuck at boot loop

After a long night I managed to boot up the device and view it in my router. I can see that It has got IP address but I cannot manage it from my mobile or PC. The device is not responding to setup. Can someone please help me?