Hey all, I recently acquired a My Cloud device from a friend who had claimed not to use it (or very little at most) but upon plugging it in I got the flashing white light of death. The device just doesn’t show up on my computer (a 2014 MBP) or under thunderbolt, USB, storage tabs in the ‘more info’ section. Since then I’ve tried factory/user reset multiple times, connecting it directly to my MBP via ethernet/thunderbolt and access the dashboard. The dashboard I cannot access… I don’t have the ip address of the device (no box, just the actual device). I also don’t have the username and password. Now lets assume I can’t get in to contact with the previous owner - is there still a way of accessing the dashboard at all?
After one of my reset attempts, I had the drive appear under ‘devices’ but was not able to access it. It was also ‘not found’ when running the WD My Cloud or Disk Utilities apps. As well as in ‘my info’ it stated the drives capacity being only 100mb. A little confused about that…
If any of you could shed some light on to my issue that would be great. I’ve looked high and low in the forums to no avail. Cheers!