Brandnew My Passport 1 Tb (WDBBEP0010BRD) not showing up in SmartWare on OSX 10.8


I just received the harddisk from Amazon and connected it to my Mac mini, running 10.8.2.

When the drive first showed up in Finder, the only directory on “My Passport” was “Extras”. The dir was empty. There was no sign of any VCD either.

I installed the SmartWare from WD site. The app would not recognise the drive, which still functions perfectly when copying files from/to via Finder. Reformat to HFS+, no change, except the “Extras” was gone.

VCD Manager and SmartWare still don’t recognise the drive.

Does this sound familiar to anyone?

Thanks in advance.

Smartware is not compatible for that passport model on Macs, only on Windows computers.