I just installed a 2TB My Book Live on my all Mac network. Everything for the local network works perfectly such as Time Machine and public and private shares. However, actions that require the drive to reach the Internet fail with the useless message “Communication error. Please see knowledge Base article 5657.” Obviously, there’s no problem with the LAN (cables or switches) or the Macs wouldn’t be able to access their private folders.
These functions return the error: registration and setting a new primary date/time server. Trying to create a MioNet account returns: “Failed to connect to MioNet server. Please check your network setup or contact your network admin.” Oddly enough, the Alert & Event Notifications works perfectly. Test emails and notifications such as for a reset have been sent without issue. That proves the physical connection through the router. Updates supposedly checks online and reports the firmware is up to date. (MyBookLive 01.02.03 : MioNet 184.108.40.206)
I’ve turned off everything I can find for security and firewall protection in the router without any change. Both DHCP and a static IP address were tried. In case it matters, this is all hardwired – no wireless hop(s) involved. I’m out of ideas. Any suggestions out there?