Brand new drive wont register

WD Internal Drives Desktop & Mobile Drives
3

Thanks by the way for your time .

Well the drive in the pc right now , but the sealed silver envelope that the drive was in inside the box with the wd sticker on it says 20 MAR 2019.

And yes it won’t register the 5 year warranty. On firefox it just keeps giving me an error and on microsoft edge it says something like error The drive is either OEM or warranty is voided.