I dont know if this is a WD Live issue or a My Book Essential issue. I already have one My Book Essential (3tb) and when I did the “Get Content Info” on my first one, I got the box cover and the info. With my new one, I get the file name changing from something like “horrible bosses.m2ts” to “Horrible Bosses”, but no box cover. In examining the My Book I see the xml file and the .jpg for the box cover…but it is not displayed.
Any thoughts?