I am getting blurry photos on my iphone app for WD My Cloud (OS5). When i view the photos on Desktop or the mycloud.com portal, images look good. However on the app it shows up quite blurry. Any way to fix this?
If it’s the image thumbnail that’s blurry then the following WD Knowledgebase Article may be relevant.
My Cloud OS 5: Blurry and Low Resolution Thumbnails
https://support-en.wd.com/app/answers/detail/a_id/30016
Also the following WD Knowledgebase Article may be relevant.
My Cloud Mobile App Image Resolutions
https://support-en.wd.com/app/answers/detail/a_id/27419
Thanks @Bennor . However the issue is not the thumbnail. It is the actual image when opened. Also the second article talks about the HD button but i do not see that in my iphone App. I am using the latest My Cloud App for OS5.
Any feedback will be appreciated.
