Blue Screen - System Service Exception Since Installing my WD passport

Dear Sir/Madam,

Could you advise who I’m getting a blue in a new laptop that has never had one since I installed WD Passport? Since the installation, the Laptop has crashed at least 10 times and always during the back_up or it is use?

:frowning:

Help?

Rodrigo

Hi,

You should check the drive health. to check the drive health see this link below mentioned-

or