Blue light but no access

I am constantly either pulling the plug on my cloud device because it keeps losing connectivity but has a blue light displayed. What is causing this?

If you know how to SSH into the My Cloud. You can look at the logs at /var/log.
If the eth0 is disconnecting you see log entries in wdalerts.log. You can also
click on the alerts icon in the dashboard. If it stays up long enough.


I lost connection again doing an RMA

The odds of a RMA fixing the problem is slim. You really need to look at the logs.


How do I check logs?

you need to SSH into the MY Cloud and “cd /var/log” then “grep eth0 wdalerts.log”
You should see link up and link down messages. If you see these messages then the link
is going down. If no messages the problem is some where else.