Blue Flashing Then Red

Hi, I have just bought a Ex2 Ultra,

I boot it up with a blank hard drive in,
1st the Power light flashed blue, then the hd light will go solid blue, after aout 5 ins they both turn red?

Any ideas what this means?


Hi @MattM1712,

Please refer to the article My Cloud: Solid and Blinking Red Power and Drive LED Status:

Please contact the WD Technical Support team for best assistance and troubleshooting: