My sister purchased me a WD My Passport Wireless 2TB 1 month ago from Amazon US
And she sent me few day ago (I’m in Cambodia now).
before using it I read few about manual to know some about my new Passport Wireless
I can use my WD Wireless as well like copy or move via USB, I can use My Cloud app on my iPhone to see what instruction said…
Next hour I try to stream a HD Movie (720p) from my WD Wireless via wifi option
begin My Cloud need about 1 min to start streaming movie and play around 3mn the steaming is STUCK (movie didn’t play anymore) I look at my WD My Passport Wireless show by 2 Red LED Blinking (I read the manual they said Drive has Problem, contact WD
Now each time I push the power button > few minute later I’ve got the 2 Red LED Blinking
But I still able you use as with Wire USB Connection as normally
I read the update Firmware from the WD Support Page by SD (FAT-32, copy …_x.bin file to ‘update’ folder in SD)
but it seem My Passprt Wireless didn’t accept that installation and return 2 Red LED Blinking all the time again and again.
I try to get support from WD Support via email and I’ve got this reply 2 days ago
Thank you for your email. Our goal is to answer your email within one (1) business day. However, sometimes due to heavy volume it might take little longer to respond.
Western Digital Service & Support
Case Ref Number : [Deleted]
So what can I do now to solve this problem ?