Blank screen on startup

halomon · July 4, 2011, 5:33am

Hello all.

Sorry if this has been asked already but I’m leaving tues for a 10 workl trip and would like to take my box with me. However just this evening my WD tv box stopped working. If i unplug it and plug it back in i get the start up screen (th big WD) tha=en nothing. Just a black screen I can see the box reading the usb stick when i plug it in but noting on the screen. I can’t get the menues eject screen, nothing. I bought it a little over a year ago and it has never had an issue until now.

Any idea’s? Or is it just broken.

Halomon

pawson · July 4, 2011, 6:51am

hi

pls check here : http://www.wdc.com/en/products/products.aspx?id=330
so try the little whole to reset the device

regards

pawson

thepanoguy · July 4, 2011, 6:59am

Try the composite and component out. Try the box on another TV. If the same occurs, download a new copy of the ROM and flash the box twice. If after flashing twice, you still have the same problem contact WD service.

halomon · July 5, 2011, 12:26am

Thanks for the help guys. BOx was dead. Bought a new one that gets netflics. I’m excited.

Halo