Black frames between loop - Switch off OSD

To use this fantastic player at “Point of Sales” and “Point of Information” it is essentially needed that the loop video function is working without any black frames in between. Is there a chance to get this fixed soon?

Also, after every loop when the video starts, the “On Screen Display” is showing up and shows information’s about the audio track. How can I provide the OSD for showing up?

Actual situation: WD TV Player used in a booth of an exhibition, playing a 10seconds logo animation on a white background in a loop. Every 10 sec. the 50 inch TV is flashing black for about 1 sec. and the OSD is showing “English language”