I have Vista Home and Business.
I have a Western Digital “My Book” and a “Passport, also a backup on my C drive.
I got a Trojan in each drive. I got rid of the virus but now I cannot access the back ups in any drive. This is important because I had to reformat my C drive and lost a lot of information. I have tried everything I can think of. I cannot open the vhd or the XLM files. I have used File Mechanic, file viewer and downloaded Microsoft’s vhd program. “My Book” shows almost no content even though I know it is loaded. I am only middle computer literate.
When I try to use the backup and restore program, it does not show any previous backups.
I have tried staring up in safe mode and using command prompt, using the drive letters in “run.”, and using the “manage” feature, all to no avail.