I have a WD My Book Live 2 Tb, running the latest firmware. Lately it hasn’t been working very well, for example I can’t access through wd2go, twonky interface is not working and the Dashboard UI is almost impossible to use, very slow and unresponsible (most times I click on anything, it times out).
I wanted to restore the original factory configuration without losing the data from my shares, what would be the best option? I had thought about forcing it to upgrade the firmware, but I have no idea how to do it (make the drive think its firmware is old and needs to upgrade, for example).
Or perhaps I could solve this, but I’m not sure, one idea is that the internal memory of the drive is full somehow. Could that explain this behaviour?