Bad disk led indicator

My Cloud OS 3 Personal & Network Attached Storage My Cloud EX4
1

Hi, I just got red led indicator with bad disk info on MyCloud! What should I do? I have 2 4tb Reds in.

Thanks,
Hrvoje

2

Hello,

You can try resetting the unit and testing the drive again. If it does the same, I’ll recommend you to contact WD Support for direct assistance on this case.

WD contact info:

3

Rebooting did the job. I`m still a bit confused with this device. I have it setup on JBOD mode and when I come to half of memory space (shown in MyCloud) I get message of low disk space. Would it be wiser to set it to Radi mode? Which one? I need the EX4 as my main office file storage.

Thanks!