I recently installed my book live and carried out a backup using WD Smartware, which seems to have been successful as I got the message “backup accomplished successfully”. However I cannot locate the backup files when I access mybook live via windows explorer. I can locate the mybook drive but when I access the public folder, both the music and picture folders are empty.
Also when I use WD 2Go on my android phone, I cannot access/find any of the music or picture files that I believe have been backed up.
Can anyone help me find the files that have been backed up ?