Backup seems to run for hours/days with virtually no progress - how to check backup activity

WD Software & Mobile Apps WD Software
1

Hi,

I am running a backup of specific directories using the latest version of Smartware.  The first time I ran it after installation, it seemed to be moving along pretty well.  The fan on the PC was going off and on, but at least things were moving.  However, I had to stop the backup and Disabled it temporarily.  After returning, I tried starting it again.  Now, it seems that it is not moving at all.  Is there a log file or something that can tell you what the progress is?

Thanks.

2

Hello, on the backup tab you should see how far along is the backup, if you don’t see any progress after a while, try closing any programs that might be using the files that you would like to backup.