Backup Schedule is Paused, No Way to Change This

The WD Backup Software is saying the backup schedule is paused. All of the action boxes are grayed out and won’t work. How do I un-pause the backup schedule. I have reinstalled the software.

Hi poolside,

You can try uninstalling WD Backup from the computer and re-install the WD Backup. When you setup the Backup schedule after re-installing the WD Backup, it will give you an option to use existing backup plan.

Moreover, You can contact WD Technical Support for the same.

To Contact WD for Technical Support


The link below will allow you to call support.

Did you ever get this resolved? I am having a similar problem and just sent a ticket to WB. If their fix doesn’t work its back to the store.

No I never resolved. Doing something different now