Backup now wont work

I just got a Passport WD external portable storage unit. I set it up Wednesday thinking it would backup on Thursday morning (I have it scheduled to backup every day at midnight). Thursday it says it was never backed up. So I switched usb outlets thinking that was the problem. I looked this morning and it says it was never backed up and when you click the backup now button nothing happens. What do I do now???

Hello kristenwfh,

You can check the services by following the steps given below.

Open Run (Press and hold Windows key + R).
Type “services.msc” (without Quotation marks).

Check if all the services related to WD backup are setup to Automatic or not.