Backup jobs failed (from nas to usb), cause: destination folder is "read only"?

My Cloud OS 3 Personal & Network Attached Storage My Cloud DL Series
1

Trying to schedule backups from nas to an usb hard drive, but it fails after the first backup.

Creating a backup jobs works fine when it is done at the first time, but trying to do it again, it fails. When you have created a job and use the “synchronizing” option, it gives you an error message:

“The backup destination folder is read only. Please check and correct the setting.”

I have checked the usb hard drive and i cant find read-only folders. I scanned the folder with Win10 scan tool to find errors, but no errors found.

I dont know what else to do.

1 Like
2

In case your external USB drive is formatted in exFAT, please format it in NTFS. exFAT file system in Linux is read-only.

3

it is in ntfs. i just deleted old backups and made new backups :confused:

4

I have the same issue, on WD EX4100, I have another WD 3TB External HDD connected using USB I have not problem to backup in first run and work few other times too but after a while when I try to run the backup I get the same error I have already been forced to format and create a new backup.

There should be a solution for this without doing a full backup. My drive is not read only and working 100%.

5

QUESTION:

  1. Are you leaving the USB drive attached and going into the UI and starting the backup job manually?

  2. Are you removing the USB drive and attaching it to re-start the synchronization backup?

  3. Are you “Safely Ejecting” the USB drive BEFORE you remove it from the My Cloud? or just yanking the USB cable?

6
  1. Yes.
  2. No the only thing I do is a restart of NAS
  3. I have not removed the USB drive since I started the backup
    I can access the backup files even create new folder on the USB drive
7

Strange.
I wonder which directory is RO (Read Only)

Here’s my PR2100 via ssh
Everything is RW

root@MyCloudPR2100 root # mount | grep USB
/dev/sdc1 on /mnt/USB/USB1_c1 type ufsd (**rw,**nls=utf8,fmask=0,dmask=0,force,user_xattr)

root@MyCloudPR2100 root # ls -latr /mnt/USB/USB1_c1/
drwxrwxrwx 1 root root 0 Aug 10 20:51 $RECYCLE.BIN
drwxrwxrwx 1 root root 0 Aug 20 16:05 System Volume Information
drwxrwxrwx 1 nobody allaccou 0 Sep 29 21:36 Incremental
drwxrwxrwx 1 nobody allaccou 0 Oct 8 11:45 NAS2USB

root@MyCloudPR2100 root # ls -latr /mnt/USB/USB1_c1/NAS2USB/
drwxrwxrwx 1 root root 0 Oct 8 17:39 USB

root@MyCloudPR2100 root # ls -latr /mnt/USB/USB1_c1/NAS2USB/USB/
drwxrwxrwx 1 root root 0 Sep 25 18:59 AmazonS3
drwxrwxrwx 1 root root 0 Oct 8 17:39 iTunesBackup

root@MyCloudPR2100 root # ls -latr /mnt/USB/USB1_c1/NAS2USB/USB/iTunesBackup/
drwxrwxrwx 1 root root 0 Oct 8 17:39 Public

root@MyCloudPR2100 root # ls -latr /mnt/USB/USB1_c1/NAS2USB/USB/iTunesBackup/Public/
drwxrwxrwx 1 root root 0 May 18 18:44 Shared Music

root@MyCloudPR2100 root # ls -latr /mnt/USB/USB1_c1/NAS2USB/USB/iTunesBackup/Public/Shared\ Music/
drwxrwxrwx 1 root root 4096 Jun 5 14:38 Music Videos
drwxrwxrwx 1 root root 126976 Sep 24 16:02 iTunes Music

8

I do not see any Read Only files/folders either:

root@NAS root # ls -latr /mnt/USB/USB2_b1/
drwxrwxrwx 1 root root 0 Aug 6 21:29 primary-backup
-rwxrwxrwx 1 root root 996 Oct 8 18:31 .smbm.xml
root@NAS root # ls -latr /mnt/USB/USB2_b1/primary-backup
drwxrwxrwx 1 root root 0 Apr 25 21:19 kxxx
drwxrwxrwx 1 root root 0 May 22 09:59 Wxxx
drwxrwxrwx 1 root root 0 Jun 28 19:06 Dxxx
drwxrwxrwx 1 root root 0 Jul 10 10:23 Pxxx
drwxrwxrwx 1 root root 0 Sep 16 18:01 Nxxx
drwxrwxrwx 1 root root 0 Sep 17 10:18 Sxxx
drwxrwxrwx 1 root root 0 Sep 19 15:38 Sxxx
drwxrwxrwx 1 root root 0 Sep 21 03:00 Mxxx
drwxrwxrwx 1 root root 0 Sep 24 09:46 Public
root@NAS root # ls -latr /mnt/USB/USB2_b1/primary-backup/Public
-rwxrwxrwx 1 root root 79 Aug 11 2015 Uxxx
-rwxrwxrwx 1 root root 1138713 May 20 20:17 Sxxx
-rwxrwxrwx 1 root root 10238 Jun 19 21:07 Hxxx
drwxrwxrwx 1 root root 0 Jun 21 20:37 Bxxx
drwxrwxrwx 1 root root 0 Jul 15 13:20 Wxxx
-rwxrwxrwx 1 root root 944 Aug 8 19:20 Dxxx
-rwxrwxrwx 1 root root 60163808 Aug 29 21:37 Kxxx
drwxrwxrwx 1 root root 0 Sep 9 19:42 Mxxx
drwxrwxrwx 1 root root 0 Sep 10 11:56 Exxx
drwxrwxrwx 1 root root 0 Sep 16 12:13 Wxxx
-rwxrwxrwx 1 root root 7286753250 Sep 16 22:27 Wxxx
drwxrwxrwx 1 root root 0 Sep 17 07:24 Pxxx
drwxrwxrwx 1 root root 0 Sep 17 19:24 Wxxx
-rwxrwxrwx 1 root root 218 Sep 17 22:12 Wxxx
drwxrwxrwx 1 root root 0 Sep 18 20:01 Sxxx
-rwxrwxrwx 1 root root 8196 Sep 22 19:51 .DS_Store