Hi, I just bought an EX2100 a couple of days ago, I’ve set it up and created a share and was ready to load my files form a 2T WD Elements usb drive I had. I did the following:
- plug usb device and created a copy backup job from USB-TO-NAS, to a destination share I’ve created.
- Started backup job, and has been running for over 4hrs now, I’m copying about 700GB.
I’m observing the following:
For the past 2 hrs the home screen summary shows about 285.77GB of used space and has not changed.
When I look at backups tab the progress bar has barely moved off the start < 1%, and it does not appear to move, or make progress.
- The MyCloudEX2100 device disk lights, are solid (not blinking) which leads me to believe it’s not working. The WD Elements USB drive blinks slowly and does not appear to be actively working.
The lack of activity on the EX2100 disk lights leads me to believe this backup job failed or is hung; however, there’s is no failure notification or indication of any kind on the backups UI.
Is this backup job failed / hung? how long should I wait for it to finish?
Why does the progress bar does not advance, nor does it show percentage, or time remaining, for the job to complete?