I created backups on a different computer and I want to access those backups using my new laptop. The problem is… the backups created for the other computer are not showing up in the WD software. I can see that they are on the drive, but under a different computer name, so I know they are there… How can I get the software to see these older backups?
If you used Smartware to backup your files, follow the steps on page 48 of the manual to restore the backup. You can also just manually explore the backup folder called smartware.swstor and copy your files.