I have tried to backup my device to usb. I noticed the following each time I try to do so:
My wd my cloud ex2 becomes irresponsive and not accessible though he webpage
The shares names are not copied in full i.e movies becomes ovies on the usb
Every time I do this I have to unplug the cloud and unplug the usb then turn it back on in order for me to open the webpage.
I need to restore the ex2; what should I do to backup my files.