Backing up Smartware files to USB

Hi,
I have am external USB drive attached to my EX2 Ultra and would like to use it as a secondary backup for my EX2.
I can create a backup job (via the dashboard) for the non-smartware folders and that works fine, but any attemp to backup the Smartware folders just fails.
Is there any way of achieving this? Is there a better alternative to Smartware for this drive?

Steve

Hello, Drokker,

Maybe you should try contacting WD’s Technical Support about this.

To Contact WD for Technical Support